The Hotel’s Maintenance Technician undertakes the responsibility of preserving the building’s overall operational condition and functionality. A Maintenance Technician is a thorough professional with a practical approach and attention to detail that can work autonomously and responsibly; all to maintain the building and common areas in the best possible condition; all while observing all health and safety guidelines to protect our owners, our asset, and staff, and our guests. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. PRIMARY...
SUMMARY : To clean rooms and halls in hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures. Stock cart with guest room supplies at beginning of shift. Greet any and all guests with a “Good Morning” (or afternoon, evening). Replace linens on beds and replenish guest room supplies. Empties wastebaskets, and empties and cleans ashtrays. Rearrange furnishings, drapes and room accessories. Provide necessary linen and...
BASIC FUNCTION This position will be supervised, train and inspect the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests. QUALIFICATIONS (Education, Knowledge, Training, Work Experience) Prior experience required Excellent customer service skills ESSENTIAL FUNCTIONS Supervise staff in the performance of all daily procedures to ensure they are performed to standards Maintain complete knowledge of and comply with all departmental policies/service...
With this position, we are looking for a candidate that can work two night audit shifts from 11pm - 7am and pick up three other shifts that would consist of either 7am - 3pm or 3pm - 11pm shifts. This will equate to a full time position. SUMMARY: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Office Clerk must be accurate with daily accounting procedures. The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite...
The Director of Operations will report directly to the Vice President of Operations and be responsible for overseeing the overall operations for an assigned group of Hotels within the Charlestowne Hotels portfolio. This person will serve as the primary contact of multiple hotels for operations, sales and marketing, and implementation of brand/corporate initiatives, and will be accountable for directing management and employee functions at any of the properties within the assigned group. This position will be key in leading the effort to improve financial performance by assessing economic...
The VP of Operations is a corporate executive committee level position responsible for overseeing the overall operations for the company’s portfolio. The position will direct and lead the Operation Directors and General Managers to improve financial performance by assessing economic factors, understanding demographic trends, enhancing the brand, leveraging relationships, and enhancing guest satisfaction through a variety of tools. Other responsibilities include: Conduct on-site hotel visits and prepare property reports and action plans for the hotel owners, the management company leadership,...